If the page seems to load forever, it mostly means that your blog produces a notice or warning that isn't visible, but that disturbs the data transfer. Try to find out what that message says and fix the reason. Unfortunately, we cannot offer a fix with the push of a button, since this error is in most cases caused by other (mostly outdated) plugins or errors in your configuration files.

First, go to the Tag Groups menu, Troubleshooting submenu. Under the System Information you find an Ajax Test. If this test fails, it will give you more information about the server output that disrupted the operation.

If that doesn't help there are 3 possibilities that you can try:

1. Find the conflicting plugin

Deactivate all other plugins and switch to a WordPress default theme. Then reload the Tag Groups page. If it works now, reactivate all other plugins again, one by one. Every time try again the Tag Groups page. If it stops working after you activate a plugin, then this one is causing a conflict. (There might be more than one.)

2. Check the Browser Console

While you display the page where the problem occurs, open the JavaScript Console. In many browser it opens with F12, or if the keyboard shortcuts don't work, you can find it through the menu (development tools or similar).

Now, with the console open, reload that page. In the console check the "error" and the "log" tabs. If you find errors, warnings or notices, they often contain a hint about the plugin or theme that causes an error.

3. Display messages in the Debug.log

In your wp-config.php file, set:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

then reload the page that caused the problem and check the debug.log file inside the /wp-content/ directory for messages that occurred while loading the page.

Some messages can give you a hint about what causes the error. It could be a part of the code that is not compatible with your server configuration or your version of WordPress, or a plugin simply needs an update or needs to be fixed by its author.